Military Success Traits – Communication

One of the first skills I was taught in the Navy was to repeat back all orders. It’s another of the military success traits – communication. Repeat back the order to insure the proper instruction or guidance was received. It works.

Military Success Traits - CommunicationThis is a military success trait that has served me well throughout my professional career. When I am talking with a client, I repeat back the information discussed and make sure that I clearly understand exactly what was said. It has proven to be invaluable.

With modern communication, email and voice mail, returning communication accurately and promptly is a stand-out quality – if for no other reason than to communicate that I received your message and I am addressing it.

Alas, this is not a common trait in the workforce today. Many people do not return emails or calls unless it is important to them. Or they assume that the message was received and go on. Or they are so distracted by peers, web sites, phone calls, apps, etc., that they totally miss it. This can be a costly mistake. One of the best parts of working with military-experienced talent is that they understand the importance of good communication.

How important is communication in your organization?

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

Image courtesy Official U.S. Navy Page

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Military Success Traits – Discipline

In this post, I’d like to discuss one of the most well-known military success traits – discipline. A disciplined-mind is goal-focused, organized and Military Success Traits – Disciplineable to “nug through” difficult tasks. A disciplined body is healthy, fit and ready to get to work. Developing a disciplined mind and body isn’t exclusive to the military, but the military will throw you into the deep end of the discipline pool.

Further, the military success trait of discipline is a core leadership quality. Being the example of decorum, character and personal appearance are the qualities that lead to promotions in the military as well as at most companies. As business leaders look to their companies’ future and seek to build bench strength with the next generation of leaders, discipline may not be an obvious category to prioritize, but rest assured is is at the root of several other desired virtues.

Jack Welch’s GE, the best known “leadership company”, elevated leaders based on their 4 E’s and a P – Energy, Energizing Others, Edge, Execution and Passion – all discipline-based qualities. Does your business value discipline?

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

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5 Tips from World Class Teams for Recruiting Military

As the days of summer begin to wane, leaves will soon drop from the trees in the fall and the seasons will change. A sure sign of the new hiring season is the competitiveness around employment offers and the increase of employers seeking hiring assistance. The war for talent is 5 tips from world class teams for recruiting militaryheating up. If you are not yet seeing it rest assured it is coming. If you are truly committed to hiring top talent, it is time to play to win. Here are 5 tips from world class teams for recruiting military.

1). Bring your hiring manager into the interview process early. “A”-players are ready to get down to business and are not going to have an “A”-impression if facing a cumbersome process of multi-level interviews stretching over weeks. Quickly define the challenges of the position, match skills and get the hiring manager into the conversation quickly as part of the initial interview. Some hiring managers get this intuitively, and they have an advantage over HR recruiters who need to convince their decision maker to invest in some talk time up front.

2). Define a career plan for your top performers. “A”-players understand that any deal is pending on their delivering top performance once in the job. We are coming out of a “season” of under promising. It is time to let your top talent know where they are needed long term. Most companies are in a serious need of middle-managers and are sitting on an average of 25% upcoming retirement. Have a plan to verbalize a career ladder for your top recruits or risk losing them to another organization that does.

3). WOO (Win Over Others) involved in their decision. “A”-players are decisive, but it never hurts to win over the entire family. Especially if they are relocating to your area. Have them all out for a tour. While the candidate is interviewing, have a local realtor show the family around town. Have dinner with spouses. It helps you learn a lot about them as well as build a stronger bond. And it helps to have the entire family onboard with the decision.

4). Be decisive on offers. If the interview went well have an offer ready to go before your targeted job seeker leaves, even if it’s a verbal offer with a hand shake. One of my favorite clients has the candidates meet with the CEO at the end of their interview day. If they made it to this meeting, the job seeker is getting an offer. As you might expect, the CEO’s close ratio is through the roof.

5). Tap your talent network. Since 2001, I have nurtured a network of exceptional military-experienced talent that I have been fortunate enough to place in Corporate America. In addition to the great friendships and their insights into military-to-civilian transition, these men and women are my go-to resource for referrals. They deliver countless “A”-players to Bradley-Morris.

The season is changing and some would argue that we are already in an employee’s market. Unemployment numbers are going down and job postings are on the rise. Candidates are getting multiple offers, and the salaries and perks are increasing. Offers declined are also up. Are you and your team ready for the new hiring season?

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

Image courtesy Axel

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Where do top performing military job seekers come from?

It was so exciting to attend my daughter’s first High School academic achievement function. As a current Freshman, she received her academic letter Where do top performing military job seekers come from?signifying honor roll achievement. I noticed as the Sophomores, Juniors and Seniors were acknowledged, the group shrank significantly – indicating how difficult it is to sustain this type of performance. My daughter has her work cut out for her!

I also noted when the appointments to West Point and the Air Force Academy were recognized. There were three, and these Seniors received several additional top academic honors. They were some of the few that were able to sustain their scholastic record – academic high school “Rock Stars” going to the U.S. Service Academies. When employers ask me, “Where do top performing military job seekers come from?“, it’s at high schools like this one. I’m not sure I had connected the dots quite like this before.

We describe military-experienced talent as the Best and Brightest, Blue Chip and Top-Performing. The truth is that these selectees are in the top 5%, academics and athletics, of our communities’ high schools. Employers who are committed to the business benefits of hiring top performing military job seekers are reaching this caliber of talent regularly.

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

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Starting a Military Hiring Program – Is Hiring Veterans Competitive?

It’s great witness the “tipping point” regarding starting a military hiring program. When I began work at BMI in 2001, most companies I talked to had no plans to hire military. I’ll still run across a company not seeking military from time to time, but they’re now an outlier.

After reading Krista Williams’ recent post on recruitingtrends.com, You’ve Been Asked to Start a Military Hiring Program. Now what? , it Starting a Military Hiring Programwas refreshing to reflect on how far recruiting attitudes toward a military hiring program have evolved. Yes, the military-experienced talent pool represents some of America’s best and brightest. Yes, winning in business is about fielding the best team, and yes, hiring military-experienced talent is not charity. Ask Amazon or General Electric. They both own great military hiring programs and are very good at achieving top hires.

But I have one quibble with the post and that’s toward the end where she writes, “Veteran hiring is not competitive…” In the context of the paragraph regarding how important it is to get a military hiring program started on the right foot, this phrase sticks out. As a matter of fact, this could be the main reason to have a solid military hiring program: because veteran hiring is in fact so competitive.

Where I live, on the leading edge of military-experienced talent, the best of the best candidates have 10-20 companies vying for their services before they even transition out of the service – competition is intense. And with more veteran hiring programs popping up all the time, the competition will only increase. That’s where I earn my stripes, so to speak, helping employers win this top talent and providing a high return on investment. If you are hiring military to win in business, roll up your sleeves and get ready to work. Krista makes great points but on the subject of “competition”, I’d have to disagree.

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

Image courtesy of U.S. Navy by Mass Communication Specialist 3rd Class Michael Hendricks

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How does military experience bridge the skills gap?

The skills gap is one of the most talked about trends in hiring. Talent acquisition professionals are scrambling to find the right candidate in a How does military experience bridge the skills gapskills biased market. Are you losing to your business competitors because you can’t find the skills to grow your business? If you’ve considered veterans as a solution, you might ask yourself, “How does military experience bridge the skills gap?”

Most specialized skills are transferable. In 2002, I began working with William “Bill” Bartlett, then CEO, Callidus Technologies, when he had the vision to hire JMOs (Junior Military Officers) as Engineering Project Managers. These men and women successfully leveraged their military leadership and engineering experience as Project Managers in the specialized world of Industrial Burners and Flairs. Some Callidus leaders embraced the idea and built an abridged education on the specifics of their business. Other hiring managers were skeptical and fell behind as the specialized skills they sought were not available. The skeptics soon embraced these military-experienced project engineers as they became the top performers in the company. In 2008, Honeywell purchased Callidus in part because of their middle-management bench strength.

General Electric populated their Six Sigma movement with JMOs and the JMOs’ consistent success in Project Engineer roles is not a coincidence. JMOs are the construction managers who build facilities, the engineering leaders on nuclear submarines and the aircraft maintenance managers on aircraft carriers and flight lines. They work with contractors, oftentimes having to negotiate complicated communication barriers. They are the military’s middle-managers who execute the plan of the day through people.

What has your experience been with JMO Project Engineers?

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

Image courtesy of U.S. Air Force by Master Sgt. Roger Parsons/Released

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Military Success Traits – Benevolence

Benevolence may not seem like one of the military success traits at first glance, but consider all of the humanitarian missions military success traits benevolenceconducted by the U.S. military at home and abroad. Examples of military compassion abound online and in the news. Our service members are good people who care about the well-being of others.

There are hundreds of military charities, scholarships and relief organizations as well as non-profits founded by former military. Jacob Wood and William McNulty, two former U.S. Marines, created Team Rubicon and now organize teams of veterans for humanitarian relief. Service is to serve. Wood and McNulty are CNN Heroes .

Empathy towards others drives compassion which makes stronger teams. Succeeding for the person on your right and your left is much more powerful than succeeding for yourself.

Benevolence is a key ingredient for winning in business. Is benevolence in your corporate DNA?

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

Image courtesy of the DVIDSHUB

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Military Success Traits – Action

When transitioning from the military, Mike Minogue landed his first job at General Electric by writing a letter to Jack Welch. Military Success Traits - ActionThat’s how a distinguished and decorated Airborne Ranger gets it done. Now, as Chief Executive Officer, President and Chairman of Abiomed, getting it done includes growing revenue five times and creating over one hundred jobs, i.e., winning in business.

In the military, Mike was selected to attend West Point and excelled earning awards in the most demanding programs. Those who excel in the service share military success traits. The ability to take action and execute your plan is at the top of this list.

The most frequent feedback I receive from employers regarding the military success traits of their new JMO (Junior Military Officers) project managers, operations leaders or sales executives is that they take action. Planning is arguably the easier part but execution is where you earn your pay. Military leaders know the importance of action related to achievement and most achieve well above the average. If action-orientation is one of your teams’ success traits then consider hiring a JMO.

What are your teams’ top character traits and do you look for these characteristics when hiring?

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

Image courtesy of the U.S. Army

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Military Candor is Good Leadership

When you join the military, no matter the branch, your first step is to become institutionalized in military culture. Same haircut, uniforms, protocol and communication. Sir yes sir!

Military Candor is Good LeadershipCandor, a staple in military culture, also helps companies win in business. While military leaders understand the nuance of communications, especially as it applies to transitioning to a civilian career, when it comes time for candor, they excel. It’s considered an element of good leadership.

In his book Winning, Jack Welch speaks on candor as a critical element in promoting business innovation. Confronting the brutal facts, part of Jim CollinsStockdale Paradox, is surely straight talk. The military conditions you to confront the harsh reality, make the call and to communicate it efficiently.

We leave the institution but many of its attributes carry on. Candid communication is one of my favorites. It’s the maturity to handle people being honest with you. It is also an element of communication simplicity. Not beating around the bush but getting straight to the point, and having the savvy of understanding where and when to deploy it, is truly a process improvement. Especially if I say, “Why don’t we all order dessert?”

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

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Military Intangibles – Discipline, Teamwork, Leadership – The Icing or the Cake?

On Veterans Day, a link to an article in “The Atlantic” was posted on some social media sites I follow. Help Veterans by Taking Them Off the Pedestal is an interesting perspective on side-effects from the current national pride in our military. While anyone who served in the Vietnam War might argue on the contrast from then to now, I’ll invite you to read it and form your own opinion.

Military IntangiblesI do love his quote, “The intangibles veterans bring are important – discipline, teamwork, leadership. But those things are the icing when we thought they were the cake.” The military intangibles are indeed the icing. But the icing is that little extra that makes all the difference.

For years I’ve advised recently placed candidates that if they show up to work early, ready to go everyday, they’ll be in the top 20% of most companies.

Return calls right away, over-communicate with your superiors and subordinates, and you’ll be in the top 15%.

Add making “Doing Your Best” a daily commitment and you’re in the top 10%. I often receive employer feedback supporting and never conflicting this assertion.

Through my role here at BMI,  I have had the pleasure of working with some amazing people and job seekers. They are Service Academy Graduates, Technical Experts and Experienced Leaders with a variety of tangible skills that are directly transferable to high-value industry roles. And that is the cake.

But The Icing, the little extra that delivers superior performance and holds significant value in corporate America – that is what gets them into these elite programs in the first place.

Bobby Whitehouse

http://www.linkedin.com/in/bobbywhitehouse

Image courtesy of Steve Johnson

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